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Mobile Phones-FLOP

Nokia

3.6

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This is the website for mobile phone giant Nokia. For a company that makes really great phones, the website was truly disappointing.

Design : 1/10

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How does the site look? This parameter evaluates the overall design and gives extra points for any innovative techniques..

Nokia is knocked down

For a company that makes really great phones, the website was truly disappointing.

The design is quite boring; we expected more innovation from this cell phone manufacturer.

Navigation: 4/10

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How easy is it to navigate around the site? We tried and tested it out and graded..

Navigation is bit confusing as there are so many things presented to you at once.

Content: 3/10

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Quality of the information. Here we look at the quality of the product descriptions and images on the website. Does the content give you a good idea of how the product looks?.

There is a good amount of content on their cell phones but it feels more sales oriented and less consumer oriented.

Ringtones: 5/10

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Does this site offer cool or amusing ringtones? We evaluated the range, quality and ease of buying ringtones..

You can't download ringtones from this website.

Innovation: 5/10

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Why is it different to other mobile phone sites? We graded on originality and innovation..

The site is really not innovative and in fact is seemed way behind the times compared to the other competing cell phone companies.

Fun Factor: 1/10

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Ok, how much fun can you have on this site? Does it offer games, competitions, interactive chat rooms, picture sharing or feature cool animations? We played then graded..

There wasn't much fun to be had here except perhaps if you were purchasing a Nokia cell phone.

Social Options 7: 2/10

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How interactive is this site? Is there a Facebook Group? Twitter? RSS feeds? Linked In? Forum? We found out..

There's no community element to the Nokia website.

Support: 4/10

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Can you contact the site with queries? This grades the email support, live chat and telephone contacts available to users..

Support is a bit harder to find than sales – which is really a bit too aggressive and in your face for our tastes.

Grading

Web Address: http://www.nokia.com/
Country: Finland
Parent Company: Nokia
Launched: 1871
Category: Phones

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