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Mobile Networks-FLOP

Cricket Wireless

3.0

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Cricket Communications offers flat rate plans to 35 US states and currently has over 4.6 million customers.

Online Services: 2/10

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This parameter evaluates the range of online services offered by the mobile network operator. Does the website offer wireless, web packages, downloads, online top-ups, online plans or anything else for its customers?.

My Cricket, Your Cricket

This service is limited to only a certain area of the US

They do offer online services however only those states that have network coverage from this mobile network can benefit.

Innovation: 3/10

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Why is it different to other mobile network websites? We graded on originality and innovation..

Their site looks pretty but runs slow and doesn’t offer any innovative options.

Navigation: 3/10

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How easy is it to navigate around the site? We tried and tested it out and graded..

The navigation is a bit confusing and there are a lot of side ads pulling you to always upgrade.

Value for money: 2/10

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What do you get for your money? How competitive are the prices, what can you get for your money and are there special deals for online customers?.

They have good deals but we couldn’t find any online exclusive deals like other mobile operators offer.

Social Options: 4/10

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How interactive is this site? Is there a Facebook Group? Twitter? RSS feeds? Linked In? Forum? We found out..

They do have a community section but as their network is not as expansive as other larger and more established mobile operators, they can’t offer something for everyone.

Messaging options: 2/10

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Does this network offer picture, audio or video messaging? How clearly is it explained? Are there visual examples? We found out..

There is no option to send messages from their site.

Payment Options 7: 3/10

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Can you trust the secure payment? How easy is it to pay your bills online? Let us tell you the pros and cons of each system..

You can shop online but again, this service is limited to only a certain area of the US so not everyone is allowed to purchase.

Multimedia Options: 5/10

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What else can I do here? We gave extra points to sites with videos, chat rooms, blogs, downloads and audio.

They do not have any high-level multimedia options (i.e., video).

Grading

Web Address: http://www.mycricket.com
Country: USA
Parent Company: Leap Wireless
Launched: 1999
Category: Networks

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